Customer Service Attendant

Bathurst Panthers has an exciting opportunity for energetic and versatile customer service professional to join their friendly team.


We are looking for an exceptional team player with a welcoming smile to deliver excellent customer service to our members and guests across our beverage and catering teams. You will thrive in a fast-paced team environment and will have the ability to work efficiently and pro-actively as you learn to perform the various tasks associated within the departments. Committed to customer service, you will take pride in your appearance, your workplace and will demonstrate exceptional communication skills to our members and guests.


Your Main Duties and Responsibilities will include, however are not limited to:

  • Providing high levels of customer service to our members and guests;
  • Ensuring effective replenishment of food and beverage products;
  • Working as a Keno Operator and Cashier;
  • Cash handling duties;
  • Maintaining floor cleanliness including table clearing, glass and plate collection and;
  • General cleaning duties as required.

To be successful in this role, you will possess the following attributes:

  • Minimum 1-year experience in the same or similar role;
  • A proven track record for providing exceptional customer service;
  • RSA and RCG Certificates;
  • TAB Corp Basics Certificates will be highly desirable;
  • A history of accurate and efficient cash handling is essential;
  • A strong work ethic and ability to work in a team environment as well as autonomously;
  • Fantastic written and verbal communication skills and;
  • Strong attention to detail and the ability to problem solve.



You will demonstrate a strong work ethic, a commitment to customer service and the ability to work in a team as well as autonomously. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.


If this sounds like the job for you then please apply today!


The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

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