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Penrith Panthers have an exciting role for an energetic and versatile Events Supervisor to join their busy Events Centre Precinct team. As a respected leader, you will supervise the daily operations across the Panthers Event Centre Precinct (ECP) and Western Sydney Conference Centre (WSCC) to inspire the Meeting and Events team with your ability to always make customers the number one priority. Catering for a wide range of meetings and events, you will adapt to a variety of settings while always maintaining high standards of service within the team. With a sharp eye for detail, you will ensure customers are impressed by the impeccable presentation of our venue.. Your Main Duties and Responsibilities will include, however are not limited to: - Maintaining high standards of customer service within a variety of function settings;
- Resolving customer enquiries and issues;
- Shift and staff management;
- Function room set up;
- Training and developing new staff;
- Completing accurate shift reports and worksheets;
- Maintaining a strong focus on WH&S principles and;
- Managing efficient and effective stock control processes.
To be successful in this role you will have: - At least 12 months experience in a supervisory position, preferably within a functions environment;
- Previous experience in meetings and events;
- Exceptional customer service skills and strong leadership qualities;
- High standard of personal grooming;
- The ability to handle difficult situations;
- High level problem solving skills;
- A good level of physical fitness as this role can be physically demanding;
- RSA and RCG certificates and;
- Excellent written and verbal communication skills.
Why work for Panthers? - Work within a supportive team who prides ourselves on giving back to our employees!
- Enjoy a 40% discount at any Panthers owned food outlets
- Enjoy a 20% discount on Panthers merchandise
- Reward and recognition programs
- Learning, development and career growth opportunities
- Enjoy staff get-togethers and much more!
Flexibility and reliability are essential in this role, as our events occur across a wide range of hours. You will be required to work a variety of shifts as needed, including nights, weekends, and public holidays APPLY NOW!! No recruitment agencies please The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply. |