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Customer Service Attendant
  • Join an industry leader
  • Internal & External training opportunities & paid training sessions
  • Internal promotions & transfer opportunities
  • Career development opportunities
  • Discounts on merchandise & at our restaurants
  • Excellent working conditions, comfy staff room & free parking,

North Richmond Panthers are seeking enthusiastic, dedicated and customer focused individuals to join their friendly team.



About us …


Located in the heart of the majestic Hawkesbury Valley, Panthers North Richmond has a welcoming, community club atmosphere that has been recently renovated with state of the art facilities.



Panthers North Richmond is one of 6 venues within the Panthers Group, one of Australia’s largest entertainment groups, and is home to the mighty Penrith Panthers NRL team.



About the Role …


We currently have an exciting opportunity for a passionate Customer Service Attendant to join our busy team of professionals. Thriving in a fast paced team environment, you will enjoy a range of duties associated with food, beverage and gaming. You will strive to make sure our customers and guests are the number one priority.


Your main duties and responsibilities would include, but are not limited to:

  • Excellent customer service to our members and guests;
  • Bar service and glass collection;
  • Ensuring effective replenishment of food and beverage products;
  • Providing Café duties including barista and drink service and food preparation;
  • Gaming duties including service, cash desk, TAB and Keno;
  • Reception duties;
  • Assisting with functions including drink and food service;
  • Cash handling and using cash registers and;
  • General cleaning duties as required.


About you …


You will excel in a multi-skilled team environment, and enjoy providing magnificent customer service. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.


To be successful in this role you would need to possess the following:


Essential skills & competencies:

  • Minimum 2 years experience in the same or similar role;
  • Outstanding communication and customer service skills;
  • A strong work ethic and ability to work in a team environment as well as autonomously;
  • High standard of personal grooming;
  • Ability and initiative to work efficiently and pro-actively;
  • RSA /RCG and TAB Corp basics;
  • A history of accurate cash handling is essential and;
  • Basic computer skills would be advantageous.


We’re looking for community-minded people who will make our members and their guests their number one priority. We want people with energy, enthusiasm and a positive can-do attitude.


If that sounds like you, we’d love to hear from you!





No recruitment agencies please


The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

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